Job Description
The Role
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
- Provide deep solution-specific expertise to support new sales and adoption for key customers
- Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
- Evaluate account qualification criteria to determine further investment in pursuing opportunities
- Establish yourself as a thought leader within the account team and fine-tune account strategy
- Collaborate with the team in creating overall themes and competitive differentiation
- Conduct vigorous dry runs on strategic deals and customer engagements
- Transition engagement to implementation partner/ Services teams effectively
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
What you bring:
- Professional experience with large software/IT organizations, preferably in a solution-specific segment (application development, application integration, data and analytics and/or Artificial Intelligence
- SAP product experience and/or 3-5 years of relevant solutions/Lines of Business experience
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
- Focus on creating compelling storylines and themes for customer interactions
- Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
- Passion and energy in all customer interactions
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey
Experience:
- 3-5 years of professional work experience (preferably Solution Advisory, IT leadership, IT development, integration or platform development)
- 1-3 years customer-facing or leading project management experience
- Extensive knowledge/background in integration patterns, custom-built extensions and lifecycle, data and analytics solutions and/or artificial intelligence solutions
- Excellent presentation and written communication skills
- Bachelor’s Degree in technical disciplines
- Strong sales support skills, customer service skills and commercial instinct
- Ability to work well in a collaborative team environment
- Strong executive presence
- Previous experience leading a traditional sales cycle
Education:
- Bachelor equivalent: preferred
- Master equivalent: optional
The Role
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
- Provide deep solution-specific expertise to support new sales and adoption for key customers
- Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
- Evaluate account qualification criteria to determine further investment in pursuing opportunities
- Establish yourself as a thought leader within the account team and fine-tune account strategy
- Collaborate with the team in creating overall themes and competitive differentiation
- Conduct vigorous dry runs on strategic deals and customer engagements
- Transition engagement to implementation partner/ Services teams effectively
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
What you bring:
- Professional experience with large software/IT organizations, preferably in a solution-specific segment (application development, application integration, data and analytics and/or Artificial Intelligence
- SAP product experience and/or 3-5 years of relevant solutions/Lines of Business experience
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
- Focus on creating compelling storylines and themes for customer interactions
- Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
- Passion and energy in all customer interactions
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey
Experience:
- 3 – 5 years of professional work experience (preferably Solution Advisory, IT leadership, IT development, integration or platform development)
- 2 – 4 years customer-facing or leading project management experience
- Extensive knowledge/background in integration patterns, custom-built extensions and lifecycle, data and analytics solutions and/or artificial intelligence solutions
- Excellent presentation and written communication skills
- Bachelor’s Degree in technical disciplines
- Strong sales support skills, customer service skills and commercial instinct
- Ability to work well in a collaborative team environment
- Strong executive presence
- Previous experience leading a traditional sales cycle
Education:
- Bachelor equivalent: preferred
- Master equivalent: optional
Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy
SAP is not offering relocation benefits for this role at this time.
SAP is not offering visa sponsorship for this role at this time.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88100 – 197900 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Requisition ID: 408169 | Work Area:Presales | Expected Travel: 0 – 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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