Let’s Grow Together

Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. “At your side” is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We’re committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.

The Senior Specialist, Pricing Analytics & Sales Operations provides analytical support and improvement efforts to enhance channel programs and pricing in order to maximize profitability and minimize Brother’s susceptibility to risk exposure. This role collects and audits claims of Brother Special Pricing Programs and analyzes Channel Programs and Policies, including but not limited to: Brother Authorized Partner Program (BAPP), Minimum Advertised Pricing Policies, BMG channel pricing, and Bid Desk & Special Pricing Programs. Additionally, this role supports all aspects of Brother Valued Partner Program (VPP), building and updating metrics connected to the programs, as well as identifying areas of improvement and resolving potential issues for assigned business units. This role works cross-functionally with Sales, Marketing, IT, Finance, and Supply Chain to align pricing strategies with the broader business objectives, profitability targets, and compliance requirements. In addition, this role provides ad-hoc support to the Sales Operation team as needed.

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WHAT YOU’LL DO
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Channel Pricing

• Support Sales and Marketing leadership to review channel pricing guidelines and margin structure across different channels and identify opportunities for margin improvement
• Act as the final reviewer of pricing requests and inquiries before executives, such as the VP of BMG
• Collaborate with Product Marketing to determine pricing and margin structures for all BMG products
• Manage the Master pricing file and distribute monthly price lists for each channel to Brother stakeholders
• Audit the current channel pricing changes and processes, ensuring compliance to Brother guidelines, profitability, and timely implementation with Sales, Marketing and Supply Chain
• Strive for continuous improvement in communication, efficiency, and responsiveness to external markets and stakeholders
• Manage BMG Price Change Order requests and Pricing inquiries to support Sales and Supply Chain
• Provide support to external auditors for channel pricing

Special Pricing Program Analysis and Audit

• Collect and audit special pricing claims from Authorized Partners and Distributors based on validation of cost, special pricing, end-user requirements, approval validity, partner eligibility, and genuine consumables usages, to minimize Brother’s susceptibility to financial exposure
• Analyze the effectiveness of Brother Special Pricing Program’s viability and monitor levels of compliance from Brother partners in collaboration with Sales and Bid Desk
• Provide data regularly to Credit and Budgeting & Forecasting to support monthly, quarterly, and yearly closing and Special Pricing Program accruals
• Continuously collaborate with Sales and Finance with innovative and strategic thinking and broad understanding of analytics to challenge and improve traditional processes and customs
• Provide analytical support and information visualization to various stakeholders using multiple sources of data, including but not limited to: sales in, POS, shipping, credit, forecast, and cost breakdowns
• Perform periodic audit of Brother Authorized Partner Program to evaluate performance, identify business opportunities and improve level and quality of support offered to Brother partners
• Audit Bid Desk and Special Pricing Programs activities to evaluate pricing deals lifecycle and performance by key partners
• Collaborate with Data Enablement to utilize and validate EDI feeds and VPP data
• Develop channel and pricing programs reports with analytical interpretations on a regular basis to Senior Management and applicable stakeholders

Research, Reporting, and Data Analysis

• Lead periodic meetings with Sales, Product Marketing, and Senior Executives to review VPP performance of key customers and identify areas of opportunities
• Cleanse and report VPP data monthly to provide analytical insights about BMG sales trends and history to BIL
• Identify opportunities to improve and enhance Brother channel programs
• and processes, optimizing operational efficiency through strategic thinking and delivery of insightful analytical interpretation and recommendations
• Identify any potential fraudulent activities regarding VPP or Special Pricing Programs and works with Sales to proactively and reactively address issues
• Collaborate with National Warranty and Service Solutions and Finance to support product registration and warranty extensions
• Validate and maintain data integrity of all inputs, and interacts with applicable stakeholders when data issues arise

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ABOUT OUR IDEAL CANDIDATE
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Education

• Bachelor’s Degree in computer science, mathematics, statistics, marketing, business administration, finance, or a related field

Experience

• 6+ years previous experience in sales operations, performing multiple analyses and audits related to pricing, contracts, partner programs, and/or POS data

Software/Technical Skills

• Microsoft Excel – utilization of complex analytical functions
• SAP or similar ERP systems
• Tableau and its analytical functions
• Microsoft Access (Preferred)

Other Skills, Knowledge, & Abilities

• Prior knowledge of pricing methodologies, data intelligence techniques, and channel management best practices
• Ability to manage and compile large confidential data sets from multiple sources, interpret and draw conclusions from data
• Ability to draw insights, conclusions, and recommendations from large data sets
• Communication skills (verbal & written) with the ability to build good working relationships
• Ability conducting complex analyses and delivering actionable insights to drive revenue growth and profitability
• Strong presentation skills with the ability to effectively communicate data analysis to stakeholders at all levels

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ADDITIONAL DETAILS FOR THIS ROLE
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This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.  #LI-Hybrid

• The salary (or hiring) range for this position is $90,000 – $110,000  per year
• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives
• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook/

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WHAT WE OFFER OUR EMPLOYEES
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At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication
• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
• Professional Development: We’re committed to helping you grow in your career with opportunities for training and development
• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance
• Employee Engagement: Join a team that values your contributions and celebrates success together

Learn more about our benefits: https://careers.brother-usa.com/benefits

Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother

Brother International Corporation (“Brother”) is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.