Senior Revenue Operations Manager

What you can expect

The Senior Manager of Sales, Revenue, and Partner Operations will lead and develop a high-performing team, providing guidance and mentorship. This role is pivotal in driving cross-functional alignment with marketing, finance, IT, and customer success to ensure seamless execution of revenue and partner initiatives. Key responsibilities include overseeing CRM optimization, managing business operations automation, and developing performance metrics that deliver actionable insights to leadership. The position also plays a crucial role in change management, ensuring the effective adoption of new tools, processes, and strategies across sales and partner teams.

About the Team

The Zoom sales team is a dynamic force driving the company’s success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom’s global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have bachelor’s degree in Business, Finance, or a related field
• Have 15+ years of experience in sales, revenue, or partner operations, with at least 8+ years in a leadership role.
• Have proven experience in managing sales tools and CRM platforms (Salesforce expertise required).
• Have experience in six sigma, lean, agile methodologies
• Have analytical skills, with a track record of translating data into actionable insights.
• Have an excellent communication and collaboration skills, with the ability to influence stakeholders across different functions and external partners.
• Experience in leading cross-functional teams and driving large-scale projects.
• Have organizational and project management skills, with the ability to manage multiple priorities simultaneously.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.