Let’s Grow Together

Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. “At your side” is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We’re committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.

The Senior Manager, Major Account Sales develops a sales strategy/business plan to expand Brother sales within the assigned territory and achieve sales quota with a designated territory of end-user accounts in the U.S. This role opens net new accounts and continue to increase business with current customers through an executable sales strategy. Additionally, this role manages current accounts and engages with customers to drive relationships and add critical net new sales. In addition, this role manages direct reports, including but not limited to Inside Reps and possibly other MAMs.

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WHAT YOU’LL DO
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Account Management

• Identify top current end-users in the territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales
• Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings
• Communicate with marketing, engineering, and business development teams to discuss vertical solutions and provide feedback on customer needs, workflows, and applications
• Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities

Sales Strategy Development

• Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals
• Identify key applications and solutions market for our printing, scanning, and labeling products in the territory
• Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls
• Execute strategic sales plan & review findings with management chain weekly

Reporting & Administrative Requirements

• Provide a monthly report on his team outlining events of the month and keep all details updated in CRM system weekly
• Manage and keep an updated calendar at least 90 days in advance as well as managing his team’s calendars
• Review all vertical sales information from the (SAP Cloud Tool) detailing specific sales opportunities and all relevant activity
• Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed

Team Management

• Lead and guide direct reports
• Ensure targets are being met

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ABOUT OUR IDEAL CANDIDATE
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Education

• Bachelor’s Degree or equivalent experience in Business, Marketing, IT or related field

Experience

• Minimum 8 years Experience in a Sales environment, managing accounts within a region
• Minimum 8 years Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations

Software/Technical Skills

• Extensive knowledge of “computer peripheral” area (e.g. Printer/Fax/MFC products & solutions)– Required
• Knowledge of SAP Software (CRM)- Required
• Knowledge of office automation products (e.g. Digital copiers, network applications) -preferred

Other Skills, Knowledge, & Abilities

• Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships
• Excellent communication and presentation skills (verbal and written)
• Ability to diagnose customer issues and problem-solve for solutions

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ADDITIONAL DETAILS FOR THIS ROLE
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#LI-Remote

• The salary (or hiring) range for this position is $115,000 – $130,000 per year.
• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data.
• This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives.
• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/.

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WHAT WE OFFER OUR EMPLOYEES
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At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:

• Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication
• Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
• Professional Development: We’re committed to helping you grow in your career with opportunities for training and development
• Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance
• Employee Engagement: Join a team that values your contributions and celebrates success together

Learn more about our benefits: https://careers.brother-usa.com/benefits

Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother

Brother International Corporation (“Brother”) is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.