Do you strongly believe in being a trusted advisor to your sales stakeholders? Are you customer obsessed? If yes, we would love to hear from you. This role requires a balance of strategic planning and agile execution; partnering to design and develop programs, and strong collaboration with our Revenue Organization leadership. 

Who You Are

You have a proven track record of building positive relationships across the business and a demonstrated ability to act as a partner and consultant, including possessing the skills to probe for understanding, identify issues and opportunities, and suggest win-win resolutions with cross functional teams.  You are data driven, capable of interpreting and optimizing enablement programs based on data insights. You are a strong program manager, with the ability to work on multiple projects at the same time while consistently meeting deadlines. You have excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels.  You are passionate about sales, including methodologies and processes, and thrive on helping others succeed.

Responsibilities:

• Develop scalable enablement frameworks for field and partner teams – and ensure operational success

• Enable and measure success of field readiness from lead generation to deal close

• Collaborate with sales leadership, marketing, product marketing, customer success, channel, people experience and other departments and key stakeholders 

• Enable partners and account managers with sales acumen and product knowledge to accelerate ramp and increase productivity

• Deliver training and workshops for partners and AEs  through both on-demand, virtual and in person sessions

• Create, deliver and measure results of curriculum development 

• Partner with senior leadership as a strategic partners, identify and solve challenges 

• Identify key processes and skills such as discovery, demo, negotiation, deal execution; work closely with the GTM Excellence and Product / Technical Teams, acting as a voice of the field while ensuring global programs are aligned with the needs and requirements of the team  

• Partner closely with the Product Marketing and Partner teams to understand requirements and deliver content designed specifically for AEs to use in their conversations with prospects and customers.

Requirements:

• 3-5 years experience in sales enablement with a successful track record of developing and delivering training 

• 3-5 years of experience in quota carrying direct, channel or related role

• Deep understanding of UCaaS industry; SaaS sales cycles, sales process, and sales methodologies

• Understand the nuances and fast paced environment of a high growth company

• Design and provide input to Sales Kick Off

• Review and edit localized training materials when required

• Stay abreast of industry trends in learning, selling, technology sales and sales skills

• Conduct pain point analysis with channel and sales leadership to design enablement programs to impact business challenges and break down complex problems in a simplified way

Qualifications

• A student of adult learning, sales skills and learning tactics

• Training delivery and/or facilitation experience with partners and AEs

• Excellent communication skills, high impact & high energy sales training style, generating and sustaining engagement with your audience 

• Strong interpersonal skills; enjoys working with others in a collaborative manner – acting as a team player will be an essential component 

• Passion for excellence and high quality in the finished product; attention to detail is critical to success 

• A consultative approach to the role and ability to work cross-functionally

• Experience with enablement and sales tools including prospecting, CRM, readiness, content management and learning management 

• Versed in sales process, prospecting, CRM, content management and learning management systems 

• and sales methodology (Value Selling + MEDDPICC)

• Less than 20% travel required

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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