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Digital Solution Advisor Specialist (Order to Cash): SAP Digital Hub

Location: Alpharetta, GA

SAP Digital Hub is one of most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion.  

You would be joining one of the most exciting teams in North America, working with some of the most innovative technologies in the industry.  You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity.  Our Digital Solution Advisors shine doing what they love to do – help people, tell stories, and connect opportunity to a solution…. with PASSION! 

Job Profile

Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). Serve as domain experts and spokesperson(s) for Order to Cash solution area. Primarily responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value, and facilitating tailored solutions for clients.    

Key Responsibilities and Tasks 

These are some of the responsibilities you will have: 

Area 1: Deal Support 

The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence in customer engagements. Their primary responsibility lies in crafting and executing presentations, communicating the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions. Beyond the initial presentations, they will be leading discovery sessions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement your credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. They will have a hand in shaping customer roadmaps for their transition to Cloud environments and provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations. 

Area 2: Demand Generation 

A Digital Solution Advisor Specialist will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients. Collaborating closely with our Demand Generation & Marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience. Their proficiency ensures that our outreach is both relevant and compelling. 

Area 3: Digital Content  

They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience. 

Experience Requirements

• As a specialist in Order to Cash, you will focus and have experience in the following areas: Quote to Cash process, Billing, Pricing, Contracts, Business Partners, Credit Management, Rebates, Service Process, Returns Management. 
• 2+ years of relevant presales AND OR operational and corporate Order to Cash experience  
• Bachelor's degree (or equivalent) required, MBA (Master of Business Administration) or equivalent degree required from accredited university preferred 
• SAP S/4HANA Cloud, public edition ERP solution knowledge 
• Candidate will bring a distinguished combination of digital proficiency, technical acumen, and seasoned customer engagement expertise. A solid foundation of >2 year in (digital) presales, technology consulting, or a comparable customer-facing role is essential. 

#DigitalHub

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88100 – 197900 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 393316 | Work Area: Presales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:   #LI-Hybrid